Top 12 Text Data Collection Services in 2023

Options that make the most of Pure Language Processing (NLP), equivalent to generative AI instruments and speech recognition (SR) programs, want human-generated textual content or language knowledge for correct operation. Companies and builders rely upon knowledge assortment providers to acquire this knowledge.

In case you are contemplating working with language or textual content knowledge assortment providers, this text offers a comparability of the highest knowledge assortment and era providers obtainable available in the market. It additionally consists of standards to help corporations in narrowing down their choices and an in depth analysis part for all the businesses in contrast on this article.

Textual content knowledge assortment providers comparability

Deciding on the proper accomplice for accumulating textual content knowledge is a big resolution for any NLP mission. The tables under provide the highest corporations available in the market providing textual content knowledge assortment and era providers:

Desk 1. Comparability based mostly available on the market presence & expertise standards

Platforms	Consumer Scores Out of 5 (Avg)*	Variety of Opinions*	Based	Knowledge Assortment Focus**
Clickworker	4.1	68	2005	✅
Appen	4.2	54	1996	✅
Prolific	4.7	48	2014	✅
Amazon Mechanical Turk	4	28	2005	✅
Telus Worldwide	4.3	10	2005	✖
TaskUs	4.3	6	2008	✖
Summa Linguae Applied sciences	N/A	N/A	2011	✅
LXT	N/A	N/A	2010	✅
Surge AI	N/A	N/A	2020	✖
Toloka AI	N/A	N/A	2014	✅
Innodata Inc	N/A	N/A	1988	✅
DataForce by Transperfect	N/A	N/A	1992	✅

* The information was gathered from B2B assessment platforms equivalent to G2, Trustradius, and Capterra.

** If the corporate mentions knowledge assortment as the primary providing on its web site, we take into account it to be knowledge collection-focused.

Desk 2. Comparability based mostly on platform capabilities

Platforms	Textual content Annotation	Textual content Knowledge Varieties/Codecs	Languages***	Cellular software	API Integration	ISO 27001 Certification	Code of Conduct
Clickworker	✅	– Handwritten – Typed – Sentiment evaluation	30+	✅	✅	✅	✅
Appen	✅	– Typed – Sentiment evaluation	235+	✅	✅	✅	✅
Prolific	✖	N/A	N/A	✖	✅	✖	✅
Amazon Mechanical Turk	N/A	N/A	N/A	✖	✅	N/A	✖
Telus Worldwide	✅	– Handwritten – Typed	500+	✖	✅	✖	✖
TaskUs	✅	– Typed – Sentiment evaluation	65+	✖	✅	✅	✅
Summa Linguae Applied sciences	✅	– Typed	35+	✅	✅	✅	✖
LXT	✅	– Typed	1000+	✖	✖	✅	✖
Surge AI	✅	– Typed		✖	✅	✅	✖
Toloka AI	✅	-Typed – Sentiment evaluation	40+	✅	✅	✅	✅
Innodata Inc	✅	-Typed – Sentiment evaluation	40+	✖	✅	✅	✖
DataForce by Transperfect	✅	N/A	250+	✅	✖	✅	✖

*** Primarily based on vendor claims from web sites.

Notes for the tables:

• The comparability desk is created from publicly obtainable and verifiable knowledge.
• Each the tables are ranked based mostly on the variety of opinions.
• The distributors have been chosen based mostly on the relevance of their providers. Which means that all distributors that supplied textual content or language knowledge assortment or era have been included.
• Other than textual content knowledge, all corporations cowl a big selection of knowledge varieties for his or her knowledge assortment & annotation providers (picture, video, audio/speech, and many others.).
• One other filter used to slender down the distributors was 50+ staff.
• In Desk 2, an organization is assumed to comply with a code of conduct if it has a code of conduct web page on its web site.
• This desk is not going to be up to date commonly subsequently, you may try our data-driven record of knowledge assortment providers to search out the proper possibility on your textual content knowledge wants.

Standards for choosing a textual content knowledge assortment service

This part covers the standards you should use to slender down your choices of textual content knowledge suppliers.

Market presence and expertise

• Consumer rankings*: Excessive common rankings on B2B platforms usually point out strong buyer satisfaction.
• Variety of opinions*: A higher variety of opinions sometimes displays a wider person base and offers detailed insights into buyer experiences.
• Based: The 12 months an organization was based may be important, as older companies usually have extra polished providers from their expertise. Nonetheless, this isn’t a common rule, as some corporations could focus on a specific service and purchase higher experience in a shorter time-frame. So use this criterion whereas analyzing buyer opinions as effectively.
• Knowledge assortment focus: Corporations specializing primarily in knowledge assortment and era are possible extra expert in these areas.

Platform capabilities

• Textual content annotation: It may be environment friendly if the info supplier additionally affords textual content annotation as a service since knowledge assortment and annotation are complementary to one another. 
• Textual content knowledge varieties/codecs: Take into account the textual content knowledge codecs the corporate affords.
• Languages***: Confirm which languages the service helps and whether or not it consists of the particular language(s) you want.
• Cellular software: Allows environment friendly administration of tasks on-the-go and distinctive situations for voice knowledge assortment.
• API integration: Facilitates seamless knowledge switch and processing.
• ISO certification: Demonstrates compliance with worldwide requirements for knowledge safety and high quality.
• Code of Conduct: Showcases a dedication to moral therapy of the workforce.
• Crowd measurement: An enormous and various international workforce affords scalability and selection in options. A bigger pool of staff can present textual content datasets in a broader vary of languages and dialects.

Determine 1. Crowd comparability of the textual content knowledge assortment providers

Notes for Determine 1:

• Corporations with a crowd measurement of lower than 100K weren’t included.
• Some distributors have been additionally excluded since their crowd measurement knowledge was not discovered on their web sites.

Firm analysis

Here’s a temporary abstract of every firm’s choices and its efficiency analysis based mostly on buyer opinions and up to date information.

1. Clickworker

Clickworker affords AI knowledge assortment and era providers by its crowdsourcing platform, overlaying a number of knowledge varieties, together with textual content, audio, picture, and video. Its choices embrace:

• Human-generated textual content datasets in a number of languages
• Handwritten datasets
• Sentiment evaluation knowledge and repair
• Textual content annotation providers
• Picture, video, audio, and speech knowledge assortment, era, and annotation.

Clickworker’s professionals and cons

• Clients state that Clickworker’s crowd is dependable and the platform is straightforward to make use of.¹

• A buyer assessment concerning Clickworker’s knowledge annotation service and its costs.²

2. Appen

Appen works with a crowdsourcing platform specializing in deep studying, knowledge assortment, and machine-learning fashions. It affords:

• Textual content knowledge assortment and era providers
• Textual content annotation providers
• Sentiment evaluation providers

Appen’s professionals and cons:

• Latest information has recognized that Appen’s efficiency is declining because it loses clients and goes by monetary losses.³
• Whereas some clients said that Appen’s platform is straightforward to make use of, in addition they recognized server crashes.⁴

3. Prolific

Prolific additionally affords AI knowledge assortment providers by a crowdsourcing platform. Here’s a record of its choices:

• Textual content knowledge assortment
• Analysis knowledge
• Doesn’t provide knowledge annotation as a service
• Knowledge labeling instruments may be paired with Prolific’s software

Prolific’s professionals and cons:

• One of many drawbacks recognized by analyzing the assessment is that a lot of the opinions are concerning its research-related providers. This means that Prolific’s AI providers will not be that common.⁵
• Though some analysis clients discovered Prolific’s buyer help to be good, that they had points with the platform’s incapability to set personalized quotas based mostly on geographic and demographic parameters.⁶
• Prolific additionally affords a comparatively smaller crowd than different knowledge providers.

4. Amazon Mechanical Turk

Amazon Mechanical Turk, or MTurk, affords crowd-sourced knowledge assortment and various knowledge options starting from textual content to video. Its AI knowledge choices embrace:

• Textual content knowledge assortment
• Different knowledge assortment providers (picture, video, audio)

MTurk’s professionals and cons:

• Whereas clients discovered MTurk’s service fast, in addition they discovered the info high quality to be low.⁷.

5. Telus Worldwide

Telus Worldwide affords AI knowledge options that span throughout machine studying, laptop imaginative and prescient, and pure language processing. Its choices are:

• Customized textual content knowledge assortment
• Textual content annotation
• Knowledge assortment for different knowledge varieties (Picture, video, audio, and many others)
• Different knowledge providers for AI growth.

Telus Worldwide’s professionals and cons:

• The shoppers have a knowledge annotation service and provide a comparatively bigger community of knowledge collectors/annotators.
• There have been no opinions discovered concerning the corporate’s knowledge assortment providers, which might make it tough for potential consumers to guage its efficiency.

6. TaskUS

TaskUS additionally operates with a crowdsourcing mannequin to supply textual content knowledge options. Nonetheless, its key providing is within the buyer expertise area. Its choices embrace:

• Textual content knowledge assortment/era
• Sentiment evaluation is obtainable
• Sentiment knowledge shouldn’t be supplied.

7. Summa Linguae Applied sciences

With a give attention to customized options, Summa Linguae affords instruments and providers catering to completely different AI mission necessities. Listed here are Summa Linguae’s choices:

• Customized knowledge assortment, together with all knowledge varieties (Textual content, picture, video, and many others)
• Textual content annotation
• Machine studying mannequin coaching knowledge
• Knowledge safety and high quality assurance

8. LXT

LXT can also be an rising participant within the knowledge assortment house, providing varied providers for AI growth. Its choices embrace:

• Textual content knowledge assortment for NLP
• Textual content knowledge annotation
• Knowledge assortment for different knowledge varieties (Picture, video, audio)

9. Surge AI

Primarily based in California, Surge AI offers coaching knowledge for machine studying fashions by a crowdsourcing platform. Surge AI focuses on accumulating and labeling knowledge for Giant language fashions (LLMS). Listed here are a few of their knowledge providers:

• Textual content knowledge assortment
• Textual content knowledge labeling and annotation
• Reinforcement Studying from Human Suggestions (RLHF)
• And different human-generated knowledge providers

10. Toloka AI

Working with a crowdsourcing platform, Toloka AI focuses on accumulating knowledge for AI fashions, particularly pure language processing (NLP). Its choices embrace:

• Textual content knowledge options
• Textual content annotation
• Knowledge assortment of different knowledge varieties

Toloka AI’s professionals and Cons

• The corporate claims to supply textual content knowledge assortment and annotation in a number of languages.
• Toloka AI operated with a considerably smaller crowd measurement as in comparison with corporations like Clickworker and Appen.
• B2B buyer opinions weren’t discovered, which might make it tough for potential clients to guage its providers from the client’s perspective.

11. Innodata Inc

Specializing in creating AI coaching knowledge, Innodata Inc. affords customized knowledge options to coach machine studying fashions. Its AI knowledge providers embrace:

• Textual content knowledge assortment service
• Machine studying mission consultancy
• Knowledge safety options

12. DataForce by Transperfect

DataForce caters to particular AI growth wants, providing a mix of textual content, picture, video, and audio/speech knowledge.

Choices:

• Audio and voice datasets
• Picture and video knowledge assortment providers
• Skilled mission managers for AI wants

Closing suggestions

As options powered by AI, machine studying, and NLP develop into more and more vital in enterprise processes, the necessity to work with textual content knowledge providers is anticipated to rise.

These providers are essential for gathering the info required for AI to successfully perceive and course of varied languages. By deciding on a knowledge accomplice that follows the above-mentioned requirements, organizations can safe high-quality, ethically sourced, and precisely annotated knowledge, establishing a sturdy groundwork for his or her AI tasks.

You can even take into account the next key factors whereas deciding on a vendor:

• Stage of range: You will need to work with a accomplice that provides a big and various workforce. It will guarantee it might present a scalable service in a well timed method.
• Buyer satisfaction: You may analyze opinions and assess whether or not the corporate can meet deadlines. 
• Clear description and understanding: Make clear edge instances and potential points prematurely, so the workforce can work effectively while not having to pause and ask for clarification.

Transparency assertion

AIMultiple serves quite a few rising tech corporations and distributors, together with those linked on this article.

Additional studying

If you happen to need assistance discovering a vendor or have any questions, be at liberty to contact us:

Discover the Proper Distributors

Exterior sources

1. Clickworker buyer assessment on reliability and easy-to-use platform. G2. Accessed: 05/December/2023.
2. Clickworker’s assessment concerning knowledge annotation providers. G2. Accessed: 05/December/2023.
3. Hayden Subject, (2023). Contained in the turmoil at Appen, the previous AI darling that’s reeling from government exits, large losses. CNBC. Accessed: 05/December/2023.
4. Appen’s adverse assessment concerning server crashes. G2. Accessed: 04/December/2023.
5. Most Prolific opinions are for its analysis providers. G2. Accessed: 05/December/2023.
6. Prolific’s assessment on buyer help and customised parameters. G2. Accessed: 05/December/2023
7. Damaging assessment concerning MTurk’s knowledge assortment service. G2. Accessed: 05/December/2023.