User Review-based Analysis & 3 Alternatives

As AI-powered options develop into considerable, many companies depend on AI knowledge providers to accumulate the required knowledge to gas their AI tasks, reminiscent of Massive Language Fashions (LLMs) or pure language processing (NLP) programs. Telus Worldwide is one such service that helps companies with their AI knowledge wants. Our evaluation recognized some drawbacks of working with Telus Worldwide.

This text evaluates Telus Worldwide primarily based on buyer and employee critiques and presents 3 options, detailing their primary options and pricing fashions. 

Readers desirous about Telus Worldwide options fall beneath 2 classes; choose yours to see data that’s related to you:

Desk 1. Telus Worldwide options comparability (for staff)

Notes

• Staff can use the hyperlinks within the desk to achieve the sign-up pages of every different.
• The businesses are ranked primarily based on the variety of critiques.
• * Employee rankings knowledge gathered from Trustpilot because it has largely employee critiques.
• ** Information gathered from analyzing employee critiques. In some circumstances, staff reported cost delays.

Desk 2. Telus Worldwide options comparability (for potential consumers)

Corporations	Person rankings out of 5 (Avg)*	Variety of Evaluations*	Cellular Software	ISO 27001 Certification	Code of Conduct
Clickworker	4.1	68	✅	✅	✅
Appen	4.2	54	✅	✅	✅
Amazon Mechanical Turk	4	28	✖	N/A	✖
TELUS Worldwide	4.3	10	✖	✖	✖

Notes

• * The info was gathered from B2B overview platforms reminiscent of G2, Trustradius, and Capterra.
• The comparability is predicated on publicly accessible and verifiable knowledge
• The businesses are ranked primarily based on the variety of critiques.

Telus Worldwide overview

Telus Worldwide claims to concentrate on digital buyer expertise (CX), AI knowledge options, and digital IT options for varied manufacturers. The corporate leverages a crowdsourcing mannequin and claims to function with a community of over 1 million staff. 

Its choices embrace:

• Buyer expertise (CX) options: Claims to assist companies handle buyer interactions throughout varied channels, reminiscent of telephone, e mail, chat, and social media.
• AI knowledge options: Claims to supply knowledge assortment, era, and annotation providers for AI and ML growth.
• Digital IT options: Claims to offer digital transformation options, together with IT lifecycle administration, clever automation, and knowledge annotation providers.

Professionals and cons of Telus Worldwide (For potential consumers)

Now, let’s talk about the professionals and cons of working with Telus Worldwide as a possible buyer or purchaser. The professionals and cons are primarily based on the evaluation we did from buyer critiques from B2B overview platforms. 

1. Extra providers

Telus presents knowledge annotation together with knowledge assortment, so clients shouldn’t have to search for a separate answer for his or her annotation wants.

2. Crowd dimension

The community dimension of Telus is comparatively bigger than that of its rivals, reminiscent of Amazon Mechanical Turk. Nevertheless, it’s smaller than different rivals reminiscent of Clickworker.

Here’s a crowd dimension comparability of all the businesses talked about on this article:

Determine 1. Crowd dimension comparability of Telus Worldwide and its options

Notes for Determine 1:

• In Determine 1, Corporations with a crowd dimension of lower than 100K weren’t included.
• For Determine 1, some distributors had been additionally excluded since their crowd dimension knowledge was not discovered on their web sites.

3. Information annotation service

Prospects are comfortable relating to its knowledge annotation service however would love extra effectivity and velocity within the annotation activity completion.¹

4. Relating to widespread providers

We didn’t discover any critiques relating to its knowledge assortment service. This means that both knowledge assortment isn’t its main focus or it isn’t a preferred service amongst its clients.[efn_not]No critiques had been discovered relating to Telus’s knowledge assortment providers. G2. Accessed: 21/November/2023.[/efn_note]

Detailed options comparability (For potential consumers)

This part gives an in depth comparability of the three Telus Worldwide options listed on this article.

1. Clickworker

Clickworker is an efficient different to Telus Worldwide because it presents varied AI providers and knowledge options via a crowdsourcing platform. The corporate distributes its tasks to its international community of over 4.5 million staff.

Here’s a checklist of Clickworker’s knowledge options:

• Datasets collected and generated by people
• Picture & video datasets in several codecs and specs.
• Audio and speech datasets in a number of languages and dialects.
• Textual content datasets
• Information annotation providers
• Analysis/survey knowledge assortment
• Reinforcement studying from human suggestions (RLHF) providers for AI growth

Professionals and cons of working with Clickworker:

• A buyer overview relating to Clickworker’s AI providers and its ‘dependable’ crowd.²

• A buyer overview relating to Clickworker’s knowledge annotation providers and its costs.³

2. Appen

Appen is one other different to Telus and a preferred identify within the AI knowledge service house. Its choices embrace:

• Information assortment & era of various knowledge sorts (picture, video, textual content, audio, speech)
• Information annotation
• Information validation

Professionals and cons of working with Appen:

• Regardless of its reputation, latest information has highlighted that Appen’s efficiency is in decline as the corporate loses clients and goes via monetary losses.⁴
• A buyer overview relating to Appen’s buyer assist, pricing, knowledge high quality, and platform.⁵

3. Amazon Mechanical Turk (MTurk)

Amazon Mechanical Turk, or MTurk, can also be a preferred different for Telus Worldwide, providing AI providers via a market and a crowdsourcing mannequin.

Here’s a checklist of their choices:

• AI knowledge assortment and era of various knowledge sorts
• Information annotation and labeling
• Market analysis & surveys
• Educational analysis
• Different knowledge providers

Professionals and cons of working with Amazon Mechanical Turk

• Prospects recognized that almost all staff on MTurk’s platform will not be fluent English audio system. This could trigger points for shoppers who require human-generated speech or textual content knowledge in English.⁶

• A buyer discovered its knowledge assortment service to be environment friendly. Nevertheless, varied clients discovered the standard of the work completed by the employees to be low.⁷.

Find out about Amazon Mechanical Turk options right here.

Transparency assertion

AIMultiple serves quite a few rising tech firms, together with those linked on this article.

Additional studying

For those who need assistance discovering a vendor or have any questions, be at liberty to contact us:

Discover the Proper Distributors

Exterior sources

1. Overview relating to Telus Worldwide’s knowledge annotation service. G2. Accessed: 21/November/2023.
2. Clickworker buyer overview on reliability and easy-to-use platform. G2. Accessed: 21/November/2023.
3. Buyer overview relating to Clickworker’s knowledge annotation providers. G2. Accessed: 21/November/2023.
4. Hayden Subject, (2023). Contained in the turmoil at Appen, the previous AI darling that’s reeling from govt exits, huge losses. CNBC. Accessed: 21/November/2023.
5. Appen’s buyer overview with optimistic and unfavorable feedback. G2. Accessed: 21/November/2023.
6. A unfavorable overview about MTurk staff’ language skill. G2. Accessed: 21/November/2023.
7. Mturk buyer overview knowledge assortment. G2. Accessed: 21/September/2023